Ace Therapy Cancellation Policy

At Ace Therapy, your time matters—and so does ours. To ensure fairness and availability for all clients, we’ve implemented the following cancellation policy:

• Clients must cancel or reschedule appointments at least 24 hours in advance of their scheduled session. 
• Cancellations made less than 24 hours before the appointment will be charged 50% of the session fee. 
• Same-day cancellations or no-shows will be charged 100% of the session fee.

• If you arrive late, your session will still end at the originally scheduled time. 
• Arriving 15 minutes or more late may result in the session being considered a no-show, with the full session fee charged. 

• All deposits and prepayments are non-refundable. 
• Deposits may be applied toward a future session if rescheduled within the allowed cancellation window. 

• We understand that life happens. Emergencies will be reviewed on a case-by-case basis at Ace Therapy’s discretion.
   

• By booking a session with Ace Therapy, you acknowledge and agree to this cancellation policy.